Terms & Policies

This privacy policy is applicable to the personal data processed by TAUS, in the course of the provision of the services to be rendered by TAUS (collectively “TAUS Services”), as well as the publicly available pages on the website https://www.taus.net (the "Website"). TAUS is registered at the address Oosteinde 9 (1483 AB), De Rijp, the Netherlands. Our email address is info@taus.net.

Through this privacy policy TAUS informs you on, among others, which personal data is collected by TAUS, how TAUS uses this personal data and how this data is protected.

TAUS respects the privacy of the visitors to its Website and of the Users of TAUS Services. Due care will be exercised when processing Users’ data. TAUS has put in place measures and controls to address the requirements of applicable personal data protection laws. Nevertheless, you must realize that the Website and other services depend on the Internet and that 100% protection of data accessible via the Internet cannot be guaranteed.

TAUS reserves the right, at its own discretion, to modify, add or remove sections of this privacy policy at any time. Please check this privacy policy periodically for changes or modifications.


TAUS Services: refer to DEMT (Data-Enhanced Machine Translation) Translate, Estimate API, Data for AI, TAUS Events, and the Human Language Project (governed by the HLP Privacy Policy).

TAUS Website: refers to all publicly available pages on the website with URL https://www.taus.net and actions that can be performed through it, such as creating a personal account or registering for TAUS Events, Estimate API or Newsletters.

User: refers to a party or an individual who visits the TAUS Website or uses TAUS Services.

Privacy Policy


  1. What kind of personal data does TAUS collect?

  2. Why and how does TAUS collect and use your personal data?

  3. How does TAUS store and to whom it may provide personal data?

  4. How does TAUS protect your personal data?

  5. How long is the personal data retained for?

  6. How can you control the personal data that you have provided to TAUS?

  7. Who can you contact for questions regarding the protection of personal data?

1. What kind of personal data does TAUS collect?

TAUS collects personal data which is provided on a voluntary basis when you use TAUS Services. The personal data may, amongst other things, include: your name, email address, your street address and country of residence.

TAUS also collects language and metadata as explained in the next paragraph.

2. Why and how does TAUS collect data?

TAUS uses data collected from Users of the TAUS Website and TAUS Services for the purposes of providing the service that the User subscribed for, statistical analysis, research and the provision of metrics and reports on associated translations.

DeMT Translate, Estimate API

Language data

Language data (i.e. data consisting of a source side of the translation, and the matching target side, which have the same meaning as the source side in a different language) is generally not considered personal data as Users are requested not to upload segments that contain information relating to individuals. If User shares personal data of third parties (e.g. name, gender, nationality, phone number, email address) through the Estimate API or DeMT Translate (or otherwise) with TAUS, then User is required to ensure that it can do so in a manner compliant with applicable data protection laws and to respect their privacy preferences. TAUS may not use language data collected through DeMT Translate or the Estimate API for other purposes than those specified both in this document and in the Estimate API Terms of Use, unless otherwise agreed upon between the User that uploaded the specific language data and TAUS.


Metadata (i.e. data associated with the language data, such as information indicating the language pair and other pertinent information about the relevant source / target pair) may qualify as personal data pertaining to the individual that made a translation and used the TAUS service. Such data will be processed in accordance with the terms as agreed to between the User and TAUS. TAUS may share metadata with specific parties if the User has given its consent. In other cases, TAUS will only include metadata in its information products that are aggregated or otherwise pseudonymized and can hence not be related to identified or identifiable individuals without having access to additional data sources or using disproportionate efforts.

Website Data

Other data that are provided to TAUS via the Website (e.g., information in web forms submitted to TAUS) will only be used by TAUS for the purpose for which the data is provided and for quality research and statistical analysis if and to the extent this does not interfere with the rights of the individuals involved.

3. How does TAUS store and to whom it may provide personal data?

TAUS saves information provided by Users in the course of their use of the TAUS service in a database. TAUS has taken appropriate technical and organizational measures to protect this database against loss or unlawful access of data.

All personal data that TAUS collects is transferred, processed and stored on servers worldwide at the TAUS hosted service provider company - AWS. TAUS will ensure that it satisfies all requirements under data protection laws applicable to it, necessary for lawful exchange between TAUS and its service providers that are involved in the processing of personal data. To this end, TAUS will enter into EU Standard Contractual Clauses with the U.S. based data processors used by it, or verify that such processors can lawfully exchange personal data with TAUS on the basis of an EU US Privacy Shield Certification or Binding Corporate Rules. The AWS GDPR DPA includes EU Model Clauses, which were approved by the European Union (EU) data protection authorities, known as the Article 29 Working Party.

Integrations with third-party services

TAUS makes use of third-party service providers, to support the seamless delivery of its services. TAUS only discloses personal data to service providers where the disclosure is absolutely necessary to provide the services that our Users request. TAUS will not sell any kind of personal data.

This is a list of our integrations with third parties:

  • Amazon Web Services – cloud service provider

  • HubSpot – marketing and analytics services

  • Mailchimp – email marketing services

  • PayPal – cloud-based payment services

  • Stripe – credit card payment services

Responsibility for other websites

The Website may contain references (such as hyperlinks, banners or buttons) to other websites. This does not mean that TAUS is related to these other websites or the owners thereof. TAUS is therefore not responsible for compliance with the privacy legislation by these third parties.

4. How does TAUS protect your personal data?

TAUS ensures that adequate technical and organizational measures are taken to secure your personal data against loss or any unlawful processing. The TAUS IT environment has been implemented with IT security and data protection as the highest priority. Our infrastructure is hosted on Amazon Web Services which is fully GDPR compliant. Technical measures taken by TAUS include the use of user identification and/or continuous logging and two-factor authentication.

Access to the TAUS platform member area and all other online services and repositories of TAUS that contain customer data (personal and non-personal data) is password protected. TAUS is using the user identification details (which contain email and passwords which Users provide when they subscribe) for authentication purposes. Those user identification details are encrypted and encoded. All personal data transmissions are encrypted and data is stored behind a dedicated firewall which ensures high levels of security without compromising site performance.

Online registration is also performed with an HTTPS encrypted connection. Online payment is through PayPal and Stripe secure payment services.

5. How long is the personal data retained for?

TAUS will keep your personal data for as long as necessary for the purposes for which it was collected, to provide you with services and to conduct our legitimate business interest or where otherwise required by law.

  • Website data will be deleted as soon as such data are no longer required; and will also be deleted on the individual's request;

  • Language Data and Metadata is collected and stored on the basis of a specific contractual arrangement with the individual user that provided the data and the party that commissioned the translation in question ("the Instructor");

  • Language Data is retained and deleted as per the agreement between TAUS and the Instructor.

  • Reports issued to and / or generated by an Instructor may contain personal data. Such reports are retained for the term of the agreement between TAUS and the Instructor. If TAUS deletes reports following the termination of the underlying agreement or a request from the Instructor it will delete or pseudonymize the associated Metadata so as to ensure that any data of TAUS is no longer linked to the individuals the data used to be associated with.

6. How can you control the personal data that you have provided to TAUS?

Under the terms of the applicable data protection rules and legislation you are entitled to access and, if necessary, correct or delete your personal data. For clarity, this does not include Language Data (which is no personal data).

To this end you may access, correct or delete your personal data in the Profile sectionS on the Website or, alternatively, address a request for such access, correction, deletion and/or objection to TAUS at the following address: Oosteinde 9 (1483 AB), De Rijp, the Netherlands, or by e-mail at: info@taus.net).

7. Who can you contact for questions regarding protection of your personal data?

If you have questions or requests with respect to TAUS's privacy policy, please contact:

J.D. van der Meer


Oosteinde 9

1483 AB De Rijp

The Netherlands

e-mail: info@taus.net

Cookies Policy


  1. What is a cookie?

  2. How are cookies used and how do they benefit you?

  3. Types of cookies we use

  4. What are your choices?

1. What is a cookie?

A cookie is a small amount of data that is sent to your computer browser from a website's computer and is stored on your computer, if your browser’s settings allow so. Each website can send its own cookie to your browser, but (to protect your privacy) your browser only permits a website to access the cookies associated with that particular website, not the cookies sent to you by other sites.

You have the opportunity to set your web browser to accept all cookies, to notify you when a cookie is issued, or not to receive cookies at any time. Please note that not accepting cookies may affect your ability to access certain parts of our website.

2. How are cookies used and how do they benefit you?

Our website uses cookies, as almost all websites do, to help TAUS provide you with the best experience. TAUS uses cookies to help the server identify you when you log in to secure areas of the site. The cookies store your login information, so you can enter and leave the website without having to re-enter the same information over and over again. We also use cookies to track our online traffic flow, to share links on social networks, and to personalize information in online forms.

In short, our cookies help us:

  • Make our website work as you would expect

  • Determine if you are logged in or not

  • Remember your settings during and between visits and save you having to login every time you visit the site

  • Improve the speed/security of the site

  • Allow you to add comments and share pages with social networks like Facebook

  • Continuously improve our website for you

  • Make our marketing more efficient (ultimately helping us to offer the service we do at the price we do)

We do not use cookies to:

  • Collect any personally identifiable information (without your explicit permission)

  • Collect any sensitive information (without your explicit permission)

  • Pay sales commissions

You can learn more about all the cookies we use below.

3. Types of cookies we use

Functional cookies. These cookies are necessary for enabling core website functionalities such as page navigation and access to secure areas. The website cannot function properly without these cookies, so they can only be disabled by changing your browser preferences. There is no way to prevent these cookies being set other than to not use our site.

Social Website Cookies. They allow you to easily “Like” or share our content on the likes of Facebook and Twitter through the sharing buttons included on our site.

Cookies are set by:

  • Facebook

  • Twitter

  • LinkedIn

  • YouTube

  • AddThis - provide us with lots of sharing buttons all in one neat package

The privacy implications on this will vary from social network to social network and will be dependent on the privacy settings you have chosen on these networks.

Anonymous Analytics Cookies. We use cookies to compile visitor statistics such as how many people have visited our website, what type of technology they are using (e.g. Mac or Windows which helps to identify when our site isn't working as it should for particular technologies), how long they spend on the site, what page they looked at etc. These programs also tell us, on an anonymous basis, how people reached TAUS site (e.g. from a search engine) and whether they have been there before. This helps us understand how Users interact with our Website so that we can continuously improve their experience. Please refer to Google’s privacy policy to understand how Google processes your personal data.

Advertising cookies: we use Google, Facebook and LinkedIn advertising features. Google Analytics and Google Ads advertising features include targeting and remarketing to do advertising according to our User’s interests, but also to limit the number of times they see an ad. We also use tracking tags on our website to understand how our ads are performing. You can learn about how Google uses cookies here. Similarly, we use Facebook Ads to show relevant content to our Users. Our website uses a Facebook tracking pixel to help us understand how the Users interact with our website.

4. What are your choices?

Grant us permission to use cookies

When you first visit our website, you will be asked to accept the cookies. Without cookies our website cannot work properly. If the settings on the software that you are using to view this website (your browser) are adjusted to accept cookies we take this, and your continued use of our website, to mean that you are fine with this. Should you wish to remove or not use cookies from our site you can learn how to do this below, however doing so will likely mean that our site will not work as you would expect.

Turn Cookies Off

You can usually switch cookies off by adjusting your browser settings to stop it from accepting cookies (Learn how here). Doing so however will likely limit the functionality of our website and a large proportion of the world's websites as cookies are a standard part of most modern websites.

It may be that your concerns around cookies relate to so-called "spyware". Rather than switching off cookies in your browser you may find that anti-spyware software achieves the same objective by automatically deleting cookies considered to be invasive. Learn more about managing cookies with antispyware software.

If you have concerns relating to the usage of Google Analytics, you can block it by installing a plug-in to your browser. A plug-in for the most common browsers can be found here

To opt out of Google ads personalization and manage the ads you see, you can use Ad settings. Please note that even if you opt out of ads personalization, you may still see ads based on factors such as your general location derived from your IP address, your browser type, and your search terms.

You can also view and update your Facebook preferences at any point in time.