Maxim Khalilov is currently a head of R&D at Glovo, a Spanish on-demand courier service unicorn. Prior to that he was a director of applied artificial intelligence at Unbabel, a company disrupting the customer service market with machine translation and worked a product owner in data science at Booking.com responsible for exploitation, collection and exploitation of digital content for hospitality market. Maxim is also a co-founder of a Natural Language Processing company NLPPeople.com, has a Ph.D. from Polytechnic University of Catalonia (Barcelona, 2009), an MBA from IE Business School (Madrid, 2016) and is the author of more than 30 scientific publications.