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LanguageLine Validates TAUS: 96% Accurate Quality Estimate and Verified APE Improvements
Scaling Smarter: LanguageLine tested TAUS EPIC to Scale Translation Without Compromising Quality
As demand for multilingual content continues to grow, traditional post-editing workflows struggle to keep up with the challenge of scaling volumes without sacrificing quality. To address this, LanguageLine conducted a Proof of Concept with TAUS EPIC, testing our Quality Estimation (QE) and Automated Post-Editing (APE) on their content, to evaluate how TAUS powered intelligent automation could help prioritize human effort and proactively manage quality risks across complex domains such as software and healthcare.
The Client
The Challenge
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LanguageLine has been the world’s foremost provider of language access solutions since 1982. The company offers professional interpretation via phone, video, and onsite delivery, as well as written translation, localization, and testing and training for bilingual staff and interpreters. With more than 35,000 expert linguists worldwide, LanguageLine is committed to enabling communication and fostering understanding every day of the year. It is the trusted language partner of the Fortune 100, top hospital systems, and government agencies across the globe. They have a strong technical focus combined with a rigorous quality management approach. In their search for the best AI-based technology to enable efficiency gains without compromising quality, they decided to run a Proof of Concept (POC) with TAUS EPIC.
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